Health Plan Coverage

Tactile Medical partners with clinicians and health plans to ensure that patients receive the most effective lymphedema home treatment available. Tactile Medical works with thousands of third-party payers across the country. Our products are reimbursed by the majority of health plans, including Medicare, Veterans Affairs and private health plans representing over 270 million lives.

Tactile Medical’s experienced reimbursement specialists have developed an efficient process to work with patients, clinicians and health plans. We streamline all components of the insurance process, focusing on customer service and patient advocacy.

commercial insurance order process

Tactile Medical employs an experienced team of reimbursement professionals committed to helping you and your patient navigate the insurance process, working with all stakeholders to obtain medically necessary devices for your patients in an efficient and timely manner.

Commercial insurance coverage varies depending upon the individual health plan medical policy. Tactile Medical will be happy to provide you with more specific information about your patient’s commercial insurance coverage. Contact us with any questions you may have.

medicare order process

lymphedema and venous leg ulcers

To initiate a Medicare order for a product to treat lymphedema or venous leg ulcers, fax a copy of the patient’s medical record face sheet to Tactile Medical at 866.435.3949. After we have verified that Medicare is the patient’s primary insurance, a Medicare Specialist will work with you to determine the appropriate pneumatic compression device for your patient, based upon medical documentation and Medicare’s coverage criteria outlined below. We will provide guidance on required forms and documentation.